Maintenance & support

Website and online store maintenance that keeps you fast and secure.

Ongoing maintenance for websites and online stores: updates, security, backups and uptime monitoring. So your site stays fast, secure and always reachable — without you worrying about it.

No long lock-in Regular backups Fast response when things break

What we maintain

WordPress & WooCommerce Updates Security Backups Uptime monitoring Speed Fixes Content changes

Why maintenance

What happens when you don't maintain your site

A website isn't "set and forget". Without regular servicing, problems appear sooner or later — usually at the worst possible moment.

A security hole

Outdated themes and plugins are the most common entry point for hacks and malware.

The site goes down at the worst time

An unreachable site during a campaign or sale means lost revenue.

An update breaks something

Unverified updates can break your layout or a store's checkout.

The site gets slow

A messy database and images gradually slow loading and drive visitors away.

No backup

When something goes wrong with no backup, recovery is expensive — or impossible.

Checkout stops working

In a store, a broken checkout can quietly halt orders for days.

What's included

Complete maintenance in one place

We look after your site or store from the technical side to content changes — with special care for online stores.

Security & protection

Monitoring, firewall and malware removal.

  • Protection
  • Monitoring

Updates

Tested updates of core, themes and plugins — no risky surprises.

  • Core
  • Plugins
  • Themes

Backups

Regular backups and fast restore if anything ever goes wrong.

  • Backups
  • Restore

Speed & optimization

Regular cleanup and speed-ups so the site stays responsive.

  • Speed
  • Optimization

Fixes & changes

Small content and technical changes on request.

  • Fixes
  • Content

Plans

Choose your level of maintenance

Three scopes matched to the size and type of your site. Every plan can be tailored to your needs.

Basic

For smaller brochure sites that just need to stay safe and running.

Price on request

  • Monthly updates
  • Regular backup
  • Security monitoring
  • Uptime monitoring
  • Email support
Enquire

Standard

For active sites with regular content and technical needs.

Price on request

  • Everything in Basic
  • More frequent updates
  • Speed optimization
  • Minor content changes
  • Priority support
Enquire

Plans are a starting point — we set the exact scope and price after a short review of your site.

How we start

Onboarding in four steps

Moving to our maintenance is quick and carries no risk to your site.

01

Review

We check the state of the site — updates, security, speed and backups.

02

Plan

We suggest the right plan and fix anything that needs fixing right away.

03

Handover

We set up backups, monitoring and secure access — with no downtime.

04

Ongoing maintenance

From here on we handle it all — you get peace of mind and reports.

Why Reworq

Maintenance by the team that also builds sites

We develop websites and stores ourselves — so we know how to maintain them, not just patch them when they break.

E-commerce experts

We build and market stores — we know what has to work flawlessly during a sale.

One team for everything

Development, SEO and marketing under one roof — maintenance isn't a separate island.

Fast response

When something breaks, you know who to reach — no queue.

Tested updates

We never update blindly — we check first so nothing falls over.

Transparency

You know what we did and when — no hidden hours or vague invoices.

Direct contact

You talk to people who know your site, not a call center.

Frequently asked

Before you decide

A website runs on software that's constantly updated for security and compatibility. Without regular maintenance it becomes vulnerable to hacks, slow, and prone to breaking — often right when you least want it to.

Yes. We first review the existing site, fix what needs fixing right away, then take over ongoing maintenance — regardless of who built it.

It depends on the plan and how active the site is. For stores, where data changes quickly, backups are more frequent. We agree the exact frequency around your needs.

If it's under our maintenance, we restore it from the latest backup and fix the cause. That's exactly why regular backups and monitoring are part of every plan.

Yes. Alongside regular maintenance we also redesign and update existing websites and stores — from a visual refresh to feature upgrades. For a larger redesign or a new store, see our website and store development service.

No. Maintenance is monthly and you can adjust or cancel it any time. We want you to stay for the result, not the contract.

Let us look after your site

Send us a link to your site or store. We'll do a quick review and suggest the right maintenance — with no obligation.

Cvetkov trg 1, 2250 Ptuj
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